Frequently Asked Questions

Where is Paw & Haven based?

We are an Australian-owned business serving customers in Australia.

How much is delivery?

Australia Post Express Shipping is free at checkout for Australian orders.

Will the backseat protector fit my car?

It is designed for most sedans, SUVs and utes, but rear-seat layouts vary. Contact us before ordering if you would like help checking compatibility.

How do I clean the protector?

Wipe the surface, vacuum loose hair or hose it clean. Allow it to dry before reinstalling.

Can I change an order?

Contact us promptly with your order number and the change you need. We will check whether the order can still be updated before dispatch.

How can I get help?

Use our contact form. Include your order number when asking about an existing order.